DicePalace Privacy Policy

At DicePalace, we respect your privacy and are committed to protecting your personal data whenever you use our platform. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit DicePalace Casino, register an account, make a deposit, or use our services. By using our website, you agree to the practices described below.

Information We Collect

We at DicePalace collect several categories of information to provide you with a secure and personalised gaming experience. When you complete DicePalace register procedures, we ask for accurate personal details, and we may also gather technical data automatically as you browse our site.

• We collect identity information such as your name, date of birth, address and government-issued ID during verification
• We gather contact details including your email address and phone number
• We record financial information related to DicePalace deposit and dice palace withdrawal transactions
• We track your gaming activity, including slots played, wagers placed, and your use of dice palace bonus offers
• We collect technical data such as IP address, browser type, device identifiers and login timestamps whenever you use dicepalace login

Information from Third Parties

Our DicePalace platform may also receive information from payment providers, identity verification services, and affiliate partners who refer players to us. Dice Palace works only with trusted partners who comply with applicable data protection regulations.

How We Use Your Data

We at Dice Palace use your personal information for legitimate business purposes, including account management, fraud prevention, and regulatory compliance. Our DicePalace casino operations depend on accurate data to deliver secure transactions and tailored promotions.

• We use your data to verify your identity and confirm you meet the minimum legal age for gambling
• We process your details to manage deposits, withdrawals, and dice palace casino bonus eligibility
• We analyse your activity to detect suspicious behaviour and prevent fraud or money laundering
• We send you promotional communications about dicepalace free spins, dice palace promo code offers and VIP Club updates, where you have consented to receive them
• We use data to improve our dicepalace casino app and website functionality

Legal Basis for Processing

Our DicePalace Casino processes personal data based on several legal grounds. We rely on contractual necessity when you register and use our services, legal obligation when complying with licensing requirements from the Government of the Autonomous Island of Anjouan, and legitimate interest when preventing fraud. Where required, we obtain your explicit consent, particularly for marketing communications.

Cookies and Tracking Technologies

At Dice Palace, we use cookies and similar technologies to enhance your browsing experience and remember your preferences. Our DicePalace app and website use cookies to keep you logged in, analyse traffic patterns, and personalise content. You can manage cookie settings through your browser, although disabling certain cookies may limit functionality.

Data Sharing and Disclosure

We do not sell your personal information to third parties. However, our Dice Palace operations require us to share data with select partners to deliver our services effectively.

• We share information with payment processors to facilitate dicepalace deposit and withdrawal requests
• We disclose data to regulatory authorities when legally required
• We work with identity verification providers to confirm your eligibility to play
• We may share data with game providers to ensure fair play across dicepalace slots and dice palace live casino products
• We may disclose information in connection with a merger, acquisition, or sale of assets

International Data Transfers

Since DicePalace Casino serves players across multiple regions, including Canada, Norway, Italy, Australia and the European Union, your data may be transferred and processed in countries outside your residence. We implement appropriate safeguards to ensure your information remains protected regardless of where it is processed.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, accounting, and reporting obligations. Once your DicePalace account is closed, we may retain certain records for a defined period required under our licensing framework.

Your Rights

We at DicePalace want you to feel confident about how your information is handled. Depending on your jurisdiction, you may have the following rights regarding your personal data:

• You have the right to access the personal data we hold about you
• You can request correction of inaccurate or incomplete information
• You may request deletion of your data, subject to our legal retention obligations
• You can object to or restrict certain types of processing
• You have the right to withdraw consent for marketing communications at any time
• You may request a copy of your data in a portable format

To exercise any of these rights, please contact our support team at support@dicepalace.com, and we will respond in accordance with applicable regulations.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our DicePalace infrastructure uses encryption protocols, secure servers, and strict access controls to safeguard your data whenever you complete a dicepalace login or make a transaction.

Children's Privacy

Our services are strictly intended for adults who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors, and if we become aware that a minor has provided us with data, we will take immediate steps to delete it.

Marketing Communications

We at Dice Palace may send you updates regarding dicepalace bonus promotions, dice palace no deposit bonus offers, and VIP Club rewards if you have opted in to receive such communications. You can unsubscribe at any time by using the link provided in our emails or by contacting our support team.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly. Continued use of DicePalace Casino after updates are published constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please reach out to our team through live chat, available 24/7, or by emailing support@dicepalace.com. We are committed to addressing your privacy concerns promptly and transparently.