Responsible Gaming at DicePalace
At DicePalace, we want gaming to remain an enjoyable form of entertainment, not a source of stress or financial hardship. We are committed to promoting responsible gaming and providing our players with the tools and information they need to stay in control. Our DicePalace Casino platform has been built with player protection in mind, and we take this responsibility seriously across every market we serve.
Our Commitment to Safer Gambling
We at DicePalace believe that responsible gaming starts with awareness. Gambling should always be a form of entertainment, and we encourage every player to treat it that way. Our Dice Palace team works continuously to ensure that our products, promotions, and communications reflect this philosophy. We never target vulnerable individuals, and we actively monitor player behaviour to identify signs of potential harm.
Our DicePalace responsible gaming policy is aligned with the standards expected under our license from the Government of the Autonomous Island of Anjouan, Union of Comoros. We regularly review our practices to ensure they meet evolving industry expectations for player protection.
Who Should Avoid Gambling
We ask that the following individuals refrain from using our services:
- Anyone under the legal gambling age in their jurisdiction
- Anyone who has previously self-excluded from DicePalace or other gambling operators
- Anyone experiencing financial difficulties or relying on borrowed funds to gamble
- Anyone using gambling as a way to escape stress, depression, or other personal problems
- Anyone residing in one of our restricted territories
Tools to Help You Stay in Control
We provide a range of account management tools so that you can tailor your Dice Palace experience to suit your needs. These tools are available directly from your account settings, and our support team is always on hand to help you activate them. Managing these settings is simple once you complete your DicePalace Casino registration.
Deposit Limits
We allow you to set daily, weekly, or monthly deposit limits on your account. Once set, we will not permit deposits beyond your chosen threshold until the limit period resets. If you wish to increase your limit, we require a cooling-off period before the change takes effect, while decreasing a limit is applied immediately.
Loss and Wagering Limits
Our DicePalace account settings also let you define maximum loss amounts or wagering thresholds over a set period. We will notify you as you approach these limits, helping you make informed decisions before you continue playing.
Session Time Reminders
We offer reminders that alert you after a set period of continuous play. These notifications display your session duration and net results, giving you the opportunity to pause and reassess before continuing.
Time-Out and Cooling-Off Periods
If you need a short break, you can request a time-out at DicePalace for a period ranging from 24 hours to several weeks. During this time, we will prevent access to your account, and no marketing communications will be sent to you.
Self-Exclusion
We take self-exclusion requests seriously. If you contact us to self-exclude, we will close your account for a minimum period as required by our policy, and we will not permit you to reopen it before that period expires. We will also take reasonable steps to prevent you from opening a new account with DicePalace during this time. You can request self-exclusion through our live chat, available 24/7, or by emailing support@dicepalace.com.
Recognising the Signs of Problem Gambling
Our DicePalace team encourages every player to regularly assess their own gambling habits. We suggest you consider seeking help if you notice any of the following:
- You spend more time or money gambling than you intended
- You chase losses by increasing your bets
- Gambling affects your relationships, work, or studies
- You borrow money or sell possessions to fund gambling
- You feel anxious, irritable, or guilty about your gambling activity
- You hide your gambling habits from family or friends
If any of these apply to you, we strongly recommend reaching out to a professional support organisation, and our customer support team is available to guide you toward the appropriate resources.
Support Organisations
We work with and recommend several independent organisations that specialise in gambling support. These include:
- GamCare – offering free, confidential support for anyone affected by problem gambling
- BeGambleAware – providing information, advice, and tools for responsible gambling
- Gamblers Anonymous – a peer support network for individuals recovering from gambling addiction
- Gambling Therapy – offering free support to people affected by gambling problems worldwide
We encourage you to contact these organisations directly if you feel you need support beyond what our DicePalace account tools can provide.
Protecting Minors
We do not permit anyone under the legal gambling age to register or play at Dice Palace. Our verification procedures require proof of identity and age before any withdrawal is processed, and we reserve the right to request these documents at any stage of your account's lifecycle. We recommend that parents and guardians use parental control software on shared or family devices to prevent underage access to gambling sites, including DicePalace Casino.
Our Ongoing Responsibility
We at DicePalace are committed to reviewing and improving our responsible gaming framework on an ongoing basis. Our policies are shaped by player feedback, regulatory guidance, and best practices from across the industry. We want every visit to Dice Palace Casino to be a positive one, and we remain available around the clock through live chat or via support@dicepalace.com if you have any questions about our responsible gaming tools or need assistance managing your account.
Choose DicePalace knowing that we prioritise your wellbeing alongside your entertainment. Our goal is to ensure that gaming on our platform remains safe, transparent, and enjoyable for every player, every time. Before you play, you may also want to review our DicePalace Casino bonus terms to fully understand your account options.
Content updated: October 26, 2026